Terms & Conditions
Last Updated: November 2, 2026
By requesting an estimate, scheduling an appointment or authorizing work with Cleaning 4 U, you agree to the following service terms.
1. Online Estimates vs. Final Pricing
Online, phone and photo-based estimates are preliminary and depend on the information provided. Final pricing may change based on actual item dimensions, seating count, fiber/fabric, condition, stain or odor treatment, site access and the approved scope.
The technician confirms the final scope and price before cleaning begins. Work outside the approved scope is not added without customer approval.
2. Minimum Service Visit
A Minimum Service Visit of $149 applies to on-site residential and commercial appointments across Maryland, Washington DC and Northern Virginia unless another amount is agreed in writing. Individual item prices below the minimum do not reduce the minimum visit charge.
3. Pre-Existing Conditions & Cleaning Limitations
Professional cleaning is intended to remove suitable soil, buildup and extractable spots. It cannot reverse physical wear, permanent chemical damage or every type of deep contamination.
- Permanent staining or discoloration: including bleach marks, dye transfer, UV fading, oxidation or chemical color loss.
- Fabric or structural wear: including thinning, pilling, frayed seams, weak stitching, dry rot, pile crushing or delaminating backings.
- Deep contamination: including urine, liquids or odors that have penetrated foam, furniture frames, carpet padding or subfloors.
- Prior treatment residues: including changes caused by household detergents, DIY spot cleaners or earlier unverified treatments.
4. Customer Responsibilities & Site Access
Customers must provide safe access to the service area and working electricity/water when required for the approved cleaning method. Please remove fragile items and small personal belongings from the immediate work area.
For properties with loading docks, elevators, parking restrictions, permits or garage fees, the customer should provide access instructions before arrival. Mandatory parking or access fees directly associated with the property may be added to the invoice when disclosed before or during service.
5. Payment Terms
Payment is due in full upon completion and final walkthrough unless a separate commercial billing arrangement has been approved in writing.
6. Cancellation & Rescheduling
Appointments are subject to our Cancellation & Rescheduling Policy, including the 48-hour notice requirement and applicable late-cancellation or lockout fees.
7. 48-Hour Re-Clean Guarantee
Qualifying workmanship concerns must be reported within 48 hours of service completion and are handled under our 48-Hour Re-Clean Policy.