48-Hour Re-Clean Guarantee Policy

Last Updated: November 2, 2026

Cleaning 4 U wants customers to feel confident in the quality of the work and clear about what professional cleaning can reasonably achieve. Every completed service includes a final review opportunity and is backed by our 48-Hour Re-Clean Guarantee.

How the Guarantee Works

1. Contact us within 48 hours: Call Cleaning 4 U at (240) 738-3875 or use the contact method provided with your service record, and describe the specific area of concern. A clear photo may help us review the issue.
2. Review: We compare the concern with the approved scope, pre-service condition and service notes where available.
3. Complimentary re-clean: If the concern relates to serviced soil or a spot that can reasonably be improved by the approved cleaning process, we will arrange a return visit to re-clean the specific qualifying area at no additional charge.

What Is Covered

• Missed or unevenly cleaned areas within the approved service scope.
• Qualifying extractable spots that reappear during drying (“wick-back”) after the relevant treatment.
• Residual cleaning solution or service-process issues that can reasonably be corrected by re-cleaning.

What Is Not Covered

• Permanent stains, dye loss, bleach marks, sun fading, wear or physical damage that cleaning cannot reverse.
• Deep contamination in foam, frames, padding or subfloors where surface cleaning cannot reasonably reach the source.
• Delicate materials where moisture, agitation or chemistry had to be limited to protect the item.
• New spills, accidents or soil introduced after the technician left.

Important: The 48-Hour Re-Clean Guarantee is a workmanship/service guarantee providing a complimentary return cleaning where applicable. It is not an automatic cash-refund policy after authorized labor and materials have been performed.