Privacy Policy
Effective Date: January 1, 2026
Last Updated: November 2, 2026
Cleaning 4 U respects your privacy. This policy explains the information we collect through our website and service process, why we use it, and the choices available to you.
1. Information We Collect
Contact and quote information: When you request an estimate or service, we may collect your name, phone number, email address, ZIP/service area, selected service, project details and preferred appointment information.
Optional project photos: If you upload photos, we use them to help evaluate the item, visible condition and requested service.
Service records: During an authorized appointment, service records may include approved scope, digital authorization, notes and condition photos when needed for documentation and quality control.
Technical information: Our website and hosting providers may process standard technical data such as IP address, browser/device information, server logs and functional cookies. Analytics or advertising tools may also process data when those tools are enabled on the site.
2. How We Use Information
We use customer information to prepare preliminary estimates, review project details, schedule and dispatch service, communicate about the appointment, maintain service records, process authorized payments or invoices, respond to customer-care requests and improve the website and service experience.
3. Phone & SMS Communications
We may contact you by phone, email or text message for service-related purposes such as quote follow-up, scheduling, arrival updates, appointment changes, invoices or customer care. Where an SMS opt-in is presented, text messages are sent based on that opt-in and the purpose described at the point of collection.
SMS data is not sold: Mobile numbers and SMS opt-in/consent information are not sold or rented and are not shared with third parties or affiliates for their own marketing or promotional use.
Opt-out: If you receive SMS from Cleaning 4 U, you may reply STOP to opt out or HELP for assistance. Message and data rates may apply depending on your carrier.
4. Information Sharing
We do not sell your personal information. Information may be shared with operational service providers—such as website hosting, CRM/scheduling, payment or communications providers—only as reasonably necessary to operate the business, provide the requested service, protect our rights, or comply with law.
5. Photos & Marketing Use
Photos submitted for estimates or captured for service documentation are not used publicly for advertising or marketing without separate permission from the customer.
6. Data Security & Requests
We use reasonable administrative and technical safeguards appropriate to the systems we operate. No internet or storage system can be guaranteed completely secure. You may contact us to request correction or deletion of customer information, subject to records we may need to retain for legitimate business, legal, tax or transaction purposes.
7. Contact
Cleaning 4 U
Silver Spring, Maryland
(240) 738-3875
www.cleaning-4-u.com